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Chaven House
  • Home
  • Chaven
  • Our Story
  • Pricing Plans
  • Privacy Policy
  • Terms of Service
  • Subscription/Cancel
  • Account Deletion
  • Accessibility Statement
  • Cookie Policy
  • Contact

Terms of Service Policy

  

Welcome to Chaven. These Terms of Service (“Terms”) govern your access to and use of the Chaven mobile application, website, and related services (collectively, the “Services”).

By creating an account or using the Services, you agree to be bound by these Terms. If you do not agree, you should not use the Services.

  

1. About Chaven

Chaven is a digital platform that helps individuals organize important life information, including medication management, caregiver collaboration, document organization, and educational resources.

Chaven is intended to help users organize and manage information. It is not a substitute for professional medical, legal, financial, or emergency services.

   

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account unless otherwise permitted by applicable law.

By using Chaven, you represent that you have the legal authority to enter into these Terms.

   

3. Your Account

You are responsible for:

· Providing accurate account information.

· Maintaining the confidentiality of your login credentials.

· Protecting access to your devices.

· Promptly notifying Chaven of suspected unauthorized account activity.

You are responsible for all activity occurring under your account unless prohibited by applicable law.

   

4. Acceptable Use

You agree not to:

· Use Chaven for unlawful purposes.

· Attempt to gain unauthorized access to any account or system.

· Circumvent security measures.

· Upload malicious software.

· Interfere with the operation of the Services.

· Reverse engineer or attempt to extract source code except where permitted by law.

· Misrepresent your identity.

· Use the Services in a manner that infringes the rights of others.

   

5. User Content

You retain ownership of the information and documents you upload to Chaven.

By uploading content, you grant Chaven a limited license to store, process, display, and transmit your information solely for the purpose of providing the Services.

You represent that you have the necessary rights to upload the information you provide.

   

6. Caregiver Access

You control caregiver access.

You are responsible for selecting the individuals with whom you share your information.

You may modify or revoke caregiver permissions through the Services.

Chaven is not responsible for how authorized caregivers use information you choose to share with them.

   

7. Artificial Intelligence

Certain features use artificial intelligence to assist users.

AI-generated information:

· Is provided for informational purposes only.

· May be incomplete, inaccurate, or outdated.

· Should not be relied upon as the sole basis for important decisions.

Chaven does not guarantee the accuracy, completeness, or suitability of AI-generated content.

   

8. Medical Disclaimer

Chaven is not a healthcare provider.

The Services do not provide:

· Medical diagnosis

· Medical treatment

· Medical advice

· Emergency services

· Prescription management

Always consult qualified healthcare professionals regarding medical questions or treatment decisions.

If you believe you are experiencing a medical emergency, contact emergency services immediately.

   

9. Legal and Financial Disclaimer

Chaven is not a law firm, financial institution, investment adviser, or tax adviser.

Information regarding wills, trusts, Medicare, Social Security, financial planning, or related topics is provided for general educational purposes only.

You should consult qualified professionals before making legal, financial, or tax decisions.

  

10. Service Availability

We strive to provide reliable Services but do not guarantee uninterrupted or error-free operation.

The Services may occasionally be unavailable due to maintenance, updates, technical issues, or events outside our reasonable control.

   

11. Privacy

Your use of Chaven is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect your information.

   

12. Intellectual Property

The Chaven name, logo, software, user interface, designs, documentation, graphics, and other content are owned by Chaven or its licensors and are protected by applicable intellectual property laws.

Except as expressly permitted, you may not reproduce, modify, distribute, or create derivative works from Chaven’s proprietary materials.

   

13. Third-Party Services

The Services may integrate with or rely upon third-party providers.

Chaven is not responsible for the products, services, or practices of independent third parties.

Use of third-party services may also be subject to those providers’ terms and privacy policies.

   

14. Account Suspension and Termination

Chaven may suspend or terminate accounts if users:

· Violate these Terms.

· Engage in unlawful activity.

· Attempt to compromise the security of the Services.

· Misuse Chaven’s systems.

Users may also delete their accounts in accordance with Chaven’s Privacy Policy and Data Retention & Secure Deletion Policy.

   

15. Disclaimer of Warranties

The Services are provided on an “as is” and “as available” basis to the fullest extent permitted by applicable law.

Chaven disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, except where such disclaimers are prohibited by law.

   

16. Limitation of Liability

To the fullest extent permitted by applicable law, Chaven and its officers, directors, employees, contractors, and affiliates shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of the Services.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

   

17. Indemnification

You agree to indemnify and hold harmless Chaven and its affiliates, officers, directors, employees, contractors, and agents from claims, damages, losses, liabilities, and expenses arising from your misuse of the Services or your violation of these Terms, to the extent permitted by law.

   

18. Governing Law

These Terms shall be governed by the laws of the State of Delaware, without regard to its conflict-of-law principles, unless otherwise required by applicable law.

   

19. Dispute Resolution

Before initiating formal legal proceedings, the parties agree to make a good-faith effort to resolve disputes through informal discussions.

Nothing in this section limits rights that cannot legally be waived or restricted.

   

20. Changes to These Terms

Chaven may update these Terms from time to time.

If material changes are made, we will update the effective date and, where appropriate, provide notice through the Services or by email.

Continued use of the Services after the effective date constitutes acceptance of the updated Terms.

   

21. Contact Information

Questions regarding these Terms may be directed to:

  Chaven™  | Chaven House LLC

Email: support@chavenhouse.com

Website: https://www.chavenhouse.com

 Chaven™  by Chaven House -Copyright © 2026 All Rights Reserved.

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